Privacy Policy

Introduction

Solvay Lifelong Learning A.S.B.L. ("Solvay Lifelong Learning", "we" or "us", as the case may be) attaches great importance to respecting your privacy and protecting your personal data. This policy describes the methods we use to collect, process and store your personal data.

We act in full transparency and are committed to protecting all personal information collected and used in accordance with national and international provisions, in compliance with the law of 8 December 1992 on the protection of privacy with regard to the processing of personal data and Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of individuals with regard to the processing of personal data and on the free movement of such data, and repealing Directive 95/46/EC (hereinafter referred to as the "General Data Protection Regulation" or "GDPR").

Please note that our website contains links that may redirect to third party pages that have their own privacy and cookie policies. The policy of these third parties should be consulted and Solvay Lifelong Learning is not responsible for their privacy practices.

Consent

By accessing and using our website, you declare that you have read the information laid out below, accept this Policy and give us express permission to process the information you provide to us via the website for the purposes indicated below.

Persons concerned by the collection and processing of personal data

In order to ensure its proper functioning, Solvay Lifelong Learning is required to implement and use processing of personal data relating to its prospects, candidates, participants, clients, alumni, staff members, teachers and lecturers, partners, companies and organisations.

How do we collect your data?

We collect your personal data as follows:

• when you contact us via the forms available on the website;
• when you contact us by email or by post;
• when you register to one of our events or info sessions;
• through the use of one or more cookies (see our “Cookies policy” below).

What data is collected and for what purpose?

By visiting and using our website, you expressly consent to us collecting and processing the following data from you in the manner and on the basis described below:

• your IP address, browser and the referring URL to the message that is automatically detected when a form is sent;
• your personal data, if you have voluntarily communicated them to us, via our forms;
• information about the pages you have visited on our website;
• any other information you have voluntarily provided to us.

By providing us with your personal data (organisation, name, address, telephone, email, etc.), you give Solvay Lifelong Learning A.S.B.L. express permission to process this information for the purposes indicated below:

• to follow up on your possible requests (advice, questions, etc.);
• to contact you following your visits to our site;
• to be included in marketing campaigns targeting your interests in Solvay Lifelong Learning.

These data are used for the proper management of the website, to follow up on the requests of its users and for direct marketing operations initiated by Solvay Lifelong Learning A.S.B.L.

Confidentiality

The personal data processed by Solvay Lifelong Learning are only accessible to authorised members of its staff to the extent strictly necessary for the performance of their duties. They are obliged to respect the confidentiality of all personal data. This implies for them:

• the obligation not to access or seek access to data which are not strictly necessary for the performance of their duties;
• a prohibition on disclosing data of which they have knowledge other than what is necessary for the performance of their duties.

The same obligations are imposed, where applicable, on the employees of third party companies who may have access to such data under a subcontracting agreement.

We may, however, be required to disclose your personal data at the request of a legal authority or in the good faith belief that such action is required to comply with any applicable law or regulation.

Security

Solvay Lifelong Learning takes appropriate technical and organisational measures (encryption technology and security measures) to protect your personal data against unauthorised or unlawful processing and against accidental loss, destruction or damage, taking into account the risks involved in the processing and the nature of the data. 

In the event of a security incident involving a loss of personal data or confidentiality, Solvay Brussels School Lifelong Learning will notify the Data Protection Authority in accordance with the General Data Protection Regulation.

Retention period

We will only retain your personal data for as long as is reasonably necessary for the purposes for which it was collected and in accordance with legal and regulatory requirements. This period is automatically renewed when you reaccept the terms of use.

Cookies policy

In accordance with article 129 of the Law of 13 June 2005 on electronic communications, Solvay Lifelong Learning informs you that it uses cookies in the context of your connection to and navigation on its sites in order to ensure their optimal functioning and for internal analytical purposes.

What are cookies and what are they used for?

A cookie is the equivalent of a small text file stored on the Internet user's terminal (computer hard disk, tablet, smartphone, or any other device allowing access to the Internet) through the intermediary of his browser (Firefox, Chrome, Edge, Safari, etc.).  Cookies and other tracers do not allow a person to be identified, but they do record information relating to navigation. Servers can read and record this information.

They have different functions and collect and store different types of information, such as the language preferences of visitors, statistics about visitors to a website or ensuring that the website functions in optimal conditions. Some of these cookies are therefore necessary to enable you to access our site in an optimal way. They are automatically installed on your computer, without us having the possibility to ask for your permission. Other cookies are only stored if you give your consent.

Most cookies only work for the duration of a single session or visit. Some cookies are, for example, automatically deleted when you close your browser (session cookies), while others remain on your device for a longer period of time (permanent cookies). 

Below is an overview of all the cookies we use and their purpose:

• Strictly necessary cookies. These cookies are necessary for purely technical reasons for a normal visit to the website. These cookies are set as soon as you access the website. Due to the technical necessity, only an information obligation applies.
• Functional cookies. These cookies enable the website to provide enhanced functionality and personalisation. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies, some or all of these services may not function properly.
• Analytical cookies. These cookies allow us to count visits and traffic sources so that we can measure and improve the performance of our site. They help us to know which pages are most and least popular and to see how visitors move around the site. All information collected by these cookies is aggregated and therefore anonymous. We use the Google Analytics service by Google Inc for which you can read the terms of use and privacy policy. The information generated by these cookies and related to the use of our website will be transmitted to and stored by Google on its servers, in particular in the USA. Google will use this information to provide further services relating to website activity and internet usage. The data will be stored for 14 months. It is possible to install an add-on module in your browser to deactivate Google Analytics. Although the information collected does not pose a risk to your privacy, these cookies will only be placed if you give your permission.
• Marketing cookies. Marketing cookies track user activity and sessions so that we can provide you with a more personalised service. Marketing cookies are set by third parties with whom we run marketing campaigns. If you identify yourself to us (for example, by filling out a form or signing up for email updates), SLL collects information about your response to our marketing communications and your activity on this website. This information is added to your personal marketing profile and score, which is used to measure the effectiveness of our campaigns and to offer you relevant content and services.

How do you give or withdraw your consent?

The storage of certain cookies on your web browser is essentially subject to your prior and explicit consent. You can change this at any time by clicking below:

You can also set your web browser to refuse or delete certain cookies.

If you deactivate certain cookies, it is possible that certain parts of the website will not be available and/or usable, or will only be partially available.

Rights and contact details

This Policy is governed by Belgian law. Any dispute relating to the interpretation or execution of this Policy shall be subject to Belgian law and shall fall under the exclusive jurisdiction of the courts of the judicial district of Brussels.

In accordance with the provisions of the law of 8 December 1992 on the protection of privacy, as well as the General Data Protection Regulation (GDPR), you have the rights listed below. These rights can be exercised by sending an email or a signed and dated letter to:

In accordance with the legislation, a reply will be provided within 30 days of the request being made.

1. Right of access: to obtain a copy of your personal data being processed by Solvay Lifelong Learning and, where appropriate, any available information on their purpose, origin and destination;
2. Right of rectification: to obtain the rectification of any inaccurate personal data concerning you and to obtain that incomplete data be completed;
3. Right to erasure: to obtain, subject to the conditions laid down by the regulations, the erasure of personal data concerning you;
4. Right to limitation of processing: to obtain, subject to the conditions provided for by the regulations, the limitation of the processing of personal data concerning you;
5. Right to portability: to obtain the portability of your personal data provided to Solvay Lifelong Learning, i.e. to receive the data in a commonly used structured format, provided that the processing is based on consent or on a contract and is carried out using automated processes;
6. Right to object: to object, subject to the conditions laid down in the regulations, on grounds relating to your particular situation, to the processing of your personal data;
7. Right to lodge a complaint with the competent authority: You may also lodge a complaint with the Data Protection Authority. For more information on complaints and possible remedies, you are invited to consult the following address: Making a complaint to the Data Protection Authority (dataprotectionauthority.be)

Updates to this policy

This privacy policy may be modified or amended at any time and without notice in the event of changes in legislation. We advise you to consult it regularly.

More information

The data controller is Solvay Lifelong Learning A.S.B.L. If you have any questions about this Policy, or if you wish to react to any of the practices described below, you can contact us at the email address gdpr.contact@solvay.edu or by post at the following address: